Common doubts about overseas procurement of machinery and equipment

1.How to purchase the suitable equipment?
You need to tell us your specific needs, such as:
What kind of plate do you want to process?
What is the maximum size of the board you want to process: length and width?
What is the voltage and frequency of your factory?
Do you mainly cut or sculpt?
When we know your specific needs, we can recommend suitable equipment for you based on these requirements, which can basically meet your actual work requirements.
2. How to operate the equipment for newbies?
We have system instructions and after-sales guidance.
You can come to our factory to learn for free until you learn.
We can also send engineers to your factory site to install and debug according to your requirements.
We can also shoot operation videos for you to help you learn better.
3. What if I get a good price?
Please tell us your actual needs, we will apply for the most suitable price for you according to the final configuration requirements, to ensure high quality and low price.
4. How to pack and transport?
Packaging: We usually use multi-layer packaging: first use bubble film or stretch film packaging to prevent moisture, then fix the machine legs on the base, and finally wrap it in a packaging box to prevent collision damage.

Domestic transportation: For a single piece of equipment, we usually send a truck directly to the port for consolidation; for multiple pieces of equipment, usually a container is sent directly to the factory for loading. This can better fix the machinery and equipment and prevent collision damage during transportation.Shipping: If you are inexperienced, we can use the shipping company we often cooperate with to help you book the transportation, which not only saves your energy, but also saves you a branch cost. Because the shipping company we often cooperate with can give us preferential prices. If you have shipping experience, of course, you can also take care of the booking and transportation yourself, or we can help you find a shipping company, and you can contact the shipping company for specific matters.

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5. How about the after-sales situation?
We have a professional after-sales service team
Our equipment is guaranteed for 24 months, and damaged parts are provided free of charge during the warranty period
Lifetime after-sales service, outside the warranty period, only charge for accessories, lifetime service.


Post time: May-07-2021