FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Please tell me your requirements ,then we can according your requirements to suggest you the suitable machine.then quote you price.

Do you have a minimum order quantity?

Yes ,our MOQ is 1 sets. If you want to resell ,please contact with us.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the delivery time?

For mini laser within 3 working days
Normal cnc router within 10 working days
Customized model 20-25 working days.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

Our warranty is 3 years ,within warranty ,can send you the new parts for free. Whole life service.

Do you guarantee safe and secure delivery of products?

Yes, we always use strong export package.and also help do shipping insurance.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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